Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.
We can help you find:
Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you in order to agree a suitable time.
We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.
Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant's Request):£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request):£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant's Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
If you any questions on our fees, please ask a member of staff.
We will ask for your address history for the last year and complete a credit check on each individual tenant. We will also require a reference from your existing Landlord or Letting Agent (if you are currently renting) as well as a written reference from your employer if applicable. If you are self-employed, we will ask for an accountant’s reference and most recent set of submitted accounts.
The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months’ notice to quit the premises.
We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.
In the event of maintenance being required please raise this on our centralised maintenance platform (Fixflo) at the earliest possible time to minimise any problem that could subsequently arise. Trades persons will be alerted by the Agent and dependent upon the nature and urgency of the task will respond accordingly. Simple precautionary procedures should then be taken by the tenant to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required.
You cannot have any pets unless we have permission from the landlord/ourselves in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.
YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.
The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme. It will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.
As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property.
Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.
Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your holding deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not take all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application.
I spent 2 years living in the flat taken care of by Samara (221 Woodhouse street). The room was spacious at an affordable price. I also recommended friends of mine to go for Samara as you guys take very good care of me while living there. You are a professional renting agent. I also love the way you manage things systematically, including contracts, deposits and report a repair. This makes things easy to track and follow up. Unfortunately, I have to move out due to my personal circumstance. However, I would recommend Samara to my friends to stay when they are in Leeds. Thank you for giving me a great time in such a lovely flat :)
The initial process of renting was not as smooth as I had hoped as certain instructions were unclear and I didn't think I would get the place in the end. However once I moved in the room was kept clean and of high quality plus any minor issues such as one lightbulb going out or the window having issues with the hinges were dealt with immediately and I never had any issues living there.
The flat I rented with Samara was stunning and one of the best student properties I have ever seen. (Designed for postgrads and young working professionals). Repairs were fixed quickly through fixflo and we had a regular cleaner who came to do an extra clean of communal spaces weekly. We were always notified in advance of viewings and people needing access to the property. At the end of the tenancy there had been an issue with me and my housemate been verbally told the wrong move out date but unlike most companies, samara were extremely kind and fair about our slightly late key hand in. I believe other companies would have definitely took advantage within the given scenario and charged phenomenal amounts which they easily could have done but Samara did not do! :) I would recommend samara to other students wanting a safe company to stay with in the Leeds area that have nice houses.
I highly rate Samara, of all the agencies I have rented with I felt Samara really cared about my experience as a tenant from day one and wanted me to enjoy my home. Office manager Jason went above and beyond many times to fix situations that were no one's fault, just the inevitable issues that crop up. I would be happy to rent again with Samara, would recommend them and say thank you for a great time in a lovely property.
Great service, friendly and helpful staff. If I could give more stars I would.
Must say i am always hesitant of trusting student letting agents, but Samara were great! Most issues we had were sorted within a respectable time and the staff are always doing their best to help. Probably one of the best letting agents ive used
Never had such an easy time getting into a property. Staff were considerate, reasonable and active and worked hard to prevent delays. Definitely would recommend!
It is my third year renting same property in Samara Plaza, I do enjoy my studio, it is not that luxurious, but not that bad, wooden floor and furniture always give good feeling and warm. As any property I have experienced some issues and faulty, however, maintenance team is so responding and helping, sorted out most of my complains through fixflo. I do hope if there is a proper park for my bike that is something I am not happy with, but other than that I do feel happy that I chose to proceed my tenancy with Smara Plaza with all uncertainty we are facing amidst the pandemic.
Honestly i have only positive things to say not only was the flat in great condition but the agency were very understanding and always there to answer my questions i would highly recommend them! they are professional and reliable! I have had a great year living in their property and would love to rent with them again in the future!
I stayed in this property with 2 of my mates and it was quality. Would highly recommend